For restaurants
A restaurant reservation chatbot that books tables while you serve
Loopwix books tables by party size and time, answers menu, parking and opening-hour questions, and passes allergies and large parties to your team.
Beta opens end of October 2026. Early access is invite-only.
Loopwix Agent
Online
- Hi, table for 4 tonight around 8?
- Hi! For 4 people tonight I have 7:45 pm or 8:30 pm. Which would you like?
- 8:30. Do you have anything vegan?
- Yes, our menu has three vegan mains, including the jackfruit curry and the roasted vegetable risotto. Shall I book 8:30 pm for 4?Source: Menu
In short
A restaurant reservation chatbot takes table bookings and answers guests' questions in your website chat and messaging apps, at any hour. Loopwix checks your capacity for the party size and time, books after the guest confirms, and passes allergy questions and large groups to your staff.
Last updated 11 October 2026
Sound familiar?
The phone rings during the rush
Friday at 8 pm, nobody can answer, and every missed call is an empty table.
The same questions all day
Are you open on Monday? Do you have vegetarian options? Is there parking?
Messages pile up overnight
By morning there are a dozen booking requests, and half have gone elsewhere.
Allergies are serious
You can't let a bot guess whether a dish is safe for a nut allergy.
What your reservation assistant does
Books tables by capacity
Checks the party size against your tables and time slots, then books after the guest confirms.
Answers from your menu
Dishes, prices, vegetarian and vegan options, opening hours, parking and directions, all from your own content.
Changes and cancels
Guests change or cancel a booking after confirming who they are by email.
Allergies go to people
It shares what your menu says, never promises a dish is safe for an allergy, and passes the question to staff.
Large parties and events
Groups over your limit, private dining and events become an enquiry for your team.
On WhatsApp and Instagram
The same assistant where guests already message you.
Proof by example
See a real conversation
Made-up details. The allergy goes on the booking and to staff; the assistant never confirms a dish is safe itself.
- Answers show where they came from.
- Nothing changes until the customer confirms.
- A person takes over when it should.
Loopwix Agent
Online
- Hi, table for 4 tonight around 8?
- Hi! For 4 people tonight I have 7:45 pm or 8:30 pm. Which would you like?
- 8:30. Do you have anything vegan?
- Yes, our menu has three vegan mains, including the jackfruit curry and the roasted vegetable risotto. Shall I book 8:30 pm for 4?Source: Menu
- Yes. One of us has a severe peanut allergy
- Thanks for telling us. I'll add it to the booking and pass it to our team, who will confirm which dishes are safe. I can't confirm that myself. Please confirm: table for 4, tonight 8:30 pm, note: severe peanut allergy.ConfirmChange
- Confirm
- You're booked. A confirmation is on its way. Parking is free behind the building after 6 pm.Source: Visit us page
- Can we do a birthday dinner for 20 next month?
- For groups of 20 our events team plans the menu with you. I've sent them your request, and they'll reply here within a day.
How it works in 3 steps
- 1
Paste your restaurant's website or menu
Loopwix reads your menu, hours, location and policies, and sets up the restaurant template.
- 2
Set your tables and times
Enter your tables, seats and booking times in the built-in reservations table, plus your largest party size before a person takes over.
- 3
Go live
Add the chat to your website and connect WhatsApp, Instagram or Messenger.
Safety
You stay in control
No overbooking. It books only within the capacity you set, and checks again just before confirming.
No allergy promises. It never says a dish is safe for an allergy; staff confirm.
No made-up specials or discounts. It talks only about what is on your menu and website.
Every booking is confirmed by the guest before it is saved.
Big groups and events go to you, above the party size you choose.
Holiday closures in one click, so it never books a day you're shut.
More about how it works: how Loopwix keeps data safe.
Channels and integrations
Works where your guests are, with the tools you already use
Guests book on the apps they already message you on, and every booking and alert flows into the sheets, inboxes and chat your team already uses.
Where customers reach you
- Website chat
WhatsApp
Instagram
Messenger
Systems it works with here
Built-in reservations table
Tables and capacity
Google Sheets
Bookings list for the floor
Gmail
Booking confirmations
Slack
Alerts for large parties
Not limited to a list of integrations.
If a system has an API or an MCP server, your Loopwix agent can read it and act on it, inside permissions you approve. Your booking tool, CRM, order system, helpdesk or in-house software: connect as many as your business needs.
Named connectors
Shopify, Stripe, Calendly, Gmail, Slack and Google Sheets, ready to connect.
Any REST API
Point Loopwix at any HTTP API with its address and authentication, and approve each endpoint it may use.
Any MCP server
Connect a Model Context Protocol server by URL. Loopwix finds its tools, then tests and approves them like any other source.
Already use a reservation system? If it has an API or an MCP server, Loopwix can connect to it, so your floor team keeps its tools.
How Loopwix compares
| Feature | Phone bookings only | Online booking widget | Loopwix reservation assistant |
|---|---|---|---|
| Books during the dinner rush | Only if someone answers | Yes | Yes |
| Connects to your systems | Not applicable | Only its own system | Any system: named connectors, any REST API, any MCP server |
| Answers menu and parking questions | Yes, if there's time | No | Yes, from your content |
| Notes allergies and passes them to staff | Yes | A text field, sometimes | Yes, and never confirms safety itself |
| Handles big groups | Yes | Often blocked | Passes them to your team |
| Works in WhatsApp and Instagram | No | No | Yes |
What you need to get started
Before you begin
- Your menu and website (or a PDF menu)
- Your tables, number of seats and booking times
- The email address for booking confirmations and staff alerts
- Optional: a Google Sheet your floor team already uses
Building for clients? See the agency program.
Frequently asked questions
Can a chatbot take restaurant reservations?
Yes. Loopwix checks your capacity for the party size and time, offers free times, and books after the guest confirms.
Will it overbook?
No. It books only within the tables and seats you set, and checks again just before confirming.
How does it handle allergies?
It shares what your menu says, notes the allergy on the booking, and passes the question to staff. It never states that a dish is safe.
Can guests book through WhatsApp?
Yes. The same assistant works in WhatsApp, Instagram, Messenger and your website chat.
What about large groups?
You choose the largest party it books itself. Bigger groups and private events become an enquiry for your team.
Can guests cancel or change a booking?
Yes, after confirming who they are with a code sent to their email.
Do I need a reservation system?
No. Loopwix's built-in reservations table is enough to start.
What happens on days we're closed?
Set holidays and closures in one click, and it won't offer those dates.
Keep exploring
- AI customer service for hospitalityEverything Loopwix does for restaurants and hospitality.
- Appointment booking chatbotHow an AI books the slot inside a chat, step by step.
- Salon booking chatbotAnswers your DMs, quotes your price list and books the right stylist.
- AI customer service for online storesKnows every order, connects to Shopify and asks before changing anything.
Early access
See your agent in 48 hours.
Tell us your website and business type. We build an agent on your own content and send you a private link to try it, before the beta opens at the end of October 2026.
Prefer to wait? Join the waitlist.