For home services
An AI answering service for home services that never misses a job
While you're on a job, Loopwix answers enquiries, checks you cover the area, collects the details you need to quote, books the visit, and flags emergencies to you straight away.
Beta opens end of October 2026. Early access is invite-only.
Loopwix Agent
Online
- water is leaking from under my kitchen sink, can someone come?
- Sorry to hear that. Is water leaking right now and spreading, or is it a slow drip?
- slow drip, put a bucket under it
- Thanks. To check we cover your area, what's your postcode?
In short
An AI answering service for home services replies to customer enquiries when you're on a job, so you don't lose work to slower competitors. Loopwix checks your service area, collects job details for a quote, books site visits in your calendar, and alerts you at once when a customer describes an emergency.
Last updated 11 October 2026
Sound familiar?
Hands full, phone ringing
You can't answer under a sink or up a ladder, and the customer calls the next number on the list.
Quote requests missing details
“How much to fix my AC?” Which unit? What's wrong? Where are you?
Out-of-area enquiries
Time spent on jobs you'd never take.
Emergencies lost in the inbox
A burst pipe message sitting next to a “quote for painting next month”.
What your assistant does
Checks your service area
Compares the customer's area or postcode with the list you cover.
Collects quote details
Asks your questions for each job type (what, where, how urgent, access) and saves them as a lead.
Books site visits
Offers your free slots and books after the customer confirms.
Flags emergencies
Urgent words (“flooding”, “no power”, “gas smell”) open an urgent ticket and alert you at once.
Quotes only your prices
Shares your published call-out fees and price ranges, never invents a final price.
Keeps your job list
Every lead lands in a Google Sheet or Loopwix table, ready for your quote.
Proof by example
See a real conversation
Made-up details. The last exchange shows the safety rule: an urgent word skips the queue and shows the owner's own emergency message.
- Answers show where they came from.
- Nothing changes until the customer confirms.
- A person takes over when it should.
Loopwix Agent
Online
- water is leaking from under my kitchen sink, can someone come?
- Sorry to hear that. Is water leaking right now and spreading, or is it a slow drip?
- slow drip, put a bucket under it
- Thanks. To check we cover your area, what's your postcode?
- 10115
- Good news, we cover 10115. Our call-out fee is [fee], and repair costs depend on the part needed. I can book a plumber tomorrow between 9 and 11 am or 2 and 4 pm.Source: Prices page
- morning
- Please confirm: leak repair visit, tomorrow 9–11 am, at the address you'll share next.ConfirmChange
- Confirm
- Booked. You'll get a confirmation by email. If the leak gets worse, turn off the water under the sink, and reply “urgent” here to reach the team straight away.
- Different job: the customer writes “I can smell gas”
- If you smell gas, leave the property and call [emergency number]. We've alerted our team.
How it works in 3 steps
- 1
Paste your website or price list
Loopwix learns your services, call-out fees, areas and hours.
- 2
Set your job questions and urgent words
Choose what to ask for each job type, which words count as an emergency, and who gets the alert.
- 3
Go live
Add the chat to your website and connect WhatsApp or Messenger. Leads and bookings appear in your sheet and inbox.
Safety
You stay in control
No final prices you didn't set. It shares your published fees and ranges and says when a visit is needed to quote.
Emergencies reach you first. Urgent jobs skip the queue, and the customer gets your safety message.
No safety advice beyond yours. It gives only the instructions you've written (for example, “turn off the water at the stopcock”).
Bookings need a “yes” from the customer.
Only your areas. Out-of-area customers are told politely, without wasting your time.
Business hours respected. After hours, customers are told when you'll reply, with urgent jobs still flagged.
More about how it works: how Loopwix keeps data safe.
Channels and integrations
Works where your customers are, with the tools you already use
Customers reach you on your website and messaging apps, and jobs and urgent alerts go straight to the sheet, calendar and chat your crew already uses.
Where customers reach you
- Website chat
WhatsApp
Messenger
Systems it works with here
Google Sheets
Job list
Calendly
Site visits
Google Calendar
Availability
Gmail
Confirmations
Slack
Urgent alerts
Not limited to a list of integrations.
If a system has an API or an MCP server, your Loopwix agent can read it and act on it, inside permissions you approve. Your booking tool, CRM, order system, helpdesk or in-house software: connect as many as your business needs.
Named connectors
Shopify, Stripe, Calendly, Gmail, Slack and Google Sheets, ready to connect.
Any REST API
Point Loopwix at any HTTP API with its address and authentication, and approve each endpoint it may use.
Any MCP server
Connect a Model Context Protocol server by URL. Loopwix finds its tools, then tests and approves them like any other source.
Do you use job-management or quoting software? If it has an API or an MCP server, your assistant can read it and write to it.
How Loopwix compares
| Feature | Voicemail | Answering service staff | Loopwix |
|---|---|---|---|
| Answers instantly, any hour | No | Yes | Yes |
| Connects to your systems | Not applicable | Not applicable | Any system: named connectors, any REST API, any MCP server |
| Knows your prices and areas | No | Only what you briefed | Yes, from your content |
| Collects quote details | No | Partly | Yes, with your questions |
| Books the visit | No | Sometimes | Yes, after confirmation |
| Flags emergencies | No | Yes | Yes, by your urgent words |
What you need to get started
Before you begin
- Your website or price list, and the areas or postcodes you cover
- Your questions for each job type
- A calendar or booking system (Calendly, Google Calendar, or any system with an API), or use the built-in booking table
- Where urgent alerts go: a Slack channel or email address
Building for clients? See the agency program.
Frequently asked questions
Can an AI answer calls for my plumbing or electrical business?
Loopwix answers in your website chat and messaging apps, not phone calls. It replies to enquiries instantly, collects job details and books visits.
Will it give customers a price?
It shares only the fees and price ranges you publish, and says when a visit is needed for a final quote.
How does it handle emergencies?
You set the urgent words. When a customer uses them, it gives your safety message, opens an urgent ticket and alerts you at once.
Can it check if we cover the customer's area?
Yes, against the list of areas or postcodes you provide.
Where do the job details go?
Into a Google Sheet or a Loopwix table, with each enquiry's answers ready for quoting.
Does it work for cleaning, HVAC, pest control and landscaping?
Yes. You set the questions and services for your trade.
Can it handle several team members?
Yes. Each person can have their own calendar, and urgent alerts can go to whoever is on call.
What happens after hours?
It keeps answering and booking, tells customers when you'll reply to anything it can't handle, and still flags emergencies.
Keep exploring
- AI for home service businessesEverything Loopwix does for trades and cleaning companies.
- Appointment booking chatbotHow an AI books the slot inside a chat, step by step.
- Real estate chatbot for lead qualificationQualifies every enquiry and books the viewing.
- AI receptionist for clinicsBooks patients day and night; medical questions go to staff.
Early access
See your agent in 48 hours.
Tell us your website and business type. We build an agent on your own content and send you a private link to try it, before the beta opens at the end of October 2026.
Prefer to wait? Join the waitlist.