For clinics
The AI receptionist for clinics that books patients, day and night
Loopwix answers patients' questions from your own website, books and reschedules appointments, and passes anything medical to your team.
Beta opens end of October 2026. Early access is invite-only.
Loopwix Agent
Online
- Hi, do you do teeth cleaning? How much is it?
- Yes. A scale and polish costs [price from your website] and takes about 45 minutes. Would you like to book one?Source: Treatments page
- Yes, Saturday morning if possible
- On Saturday I have 9:30 am or 11:00 am with Dr Perera. Which suits you?
In short
An AI receptionist for a clinic is an assistant on your website and messaging apps that answers patient questions and books appointments for you. Loopwix learns your services, hours and policies from your own website, books into your calendar after the patient confirms, and hands anything clinical to your staff.
Last updated 11 October 2026
Sound familiar?
The phone never stops
Half the calls are the same five questions: opening hours, prices, parking, insurance, “do you see children?”
Bookings arrive when you're closed
Patients look for appointments at night and on Sundays. By the time you reply, they've booked somewhere else.
Reception is stretched
Your front desk is checking in patients, taking payments and answering messages at the same time.
You can't risk wrong answers
A chatbot that guesses about treatments or prices is worse than no chatbot at all.
What your AI receptionist does
Answers from your content
Treatments, prices, opening hours, doctors, insurance accepted and directions, taken from your own website and documents, with the source shown.
Books appointments
Offers real free slots and books them once the patient confirms, through your calendar or booking system, or Loopwix's built-in booking tables.
Reschedules and cancels safely
A patient proves who they are with a code sent to their email before seeing or changing their appointment.
Never gives medical advice
Symptoms, diagnoses and treatment questions go to your staff, with an urgent-care message when the patient describes an emergency.
Hands over to your team
“I'd like to speak to the receptionist” creates a ticket, and your team replies in the same chat.
Speaks your patients' languages
Replies in the patient's language from your English content, in English, Spanish, Portuguese, French, German, Arabic, Hindi and Indonesian.
Proof by example
See a real conversation
Made-up names and a placeholder price. Notice the source chip on answers and the Confirm button before anything is booked.
- Answers show where they came from.
- Nothing changes until the customer confirms.
- A person takes over when it should.
Loopwix Agent
Online
- Hi, do you do teeth cleaning? How much is it?
- Yes. A scale and polish costs [price from your website] and takes about 45 minutes. Would you like to book one?Source: Treatments page
- Yes, Saturday morning if possible
- On Saturday I have 9:30 am or 11:00 am with Dr Perera. Which suits you?
- 11 please
- Great. To book, I need your name, phone number and email.
- Nimal Silva, 077 123 4567, [email protected]
- Please confirm: scale and polish with Dr Perera, Saturday 11:00 am.ConfirmChange
- Confirm
- You're booked. A confirmation is on its way to your email. Anything else?
- My gum has been bleeding for a week, is that serious?
- I can't give medical advice, but I've passed your question to our team and a dentist will reply here. If you're in severe pain or there's heavy bleeding, please call us on [clinic number] or visit urgent care.
How it works in 3 steps
- 1
Paste your clinic's website
Loopwix reads your treatments, prices, doctors, hours and policies, and drafts your receptionist with the clinic template.
- 2
Check and connect your calendar
Approve the suggested answers to common patient questions, set what must always go to staff, and connect your calendar or booking system, or use the built-in booking table.
- 3
Test it, then go live
Ask it what your patients ask. When you're happy, publish and add one line to your website, or connect WhatsApp or Messenger.
Most clinics are live in about 15 minutes, and nothing goes live until you press Publish.
Safety
You stay in control
No medical advice, ever. Questions about symptoms, diagnosis or treatment always go to your team. This is on by default in the clinic template.
Patient details stay private. Appointment details are shown only after the patient confirms their identity with a code sent to their email.
Nothing is booked without a “yes”. Every booking, change or cancellation needs the patient's confirmation.
No made-up prices or promises. It answers only from your content, and says so when it doesn't know.
You choose what goes to staff: for example insurance claims, complaints, or anything about children's treatment.
An off switch. Stop the receptionist instantly from your dashboard.
Loopwix keeps each clinic's data in its own workspace and lets you delete or export a patient's data on request. Talk to us about your local health-data rules before collecting medical details in chat.
More about how it works: how Loopwix keeps data safe.
Channels and integrations
Works where your patients are, with the systems you already use
Patients reach your receptionist on the apps they already use, and it plugs into the booking, calendar and patient-list tools your clinic already runs.
Where customers reach you
- Website chat
WhatsApp
Messenger
Instagram
Systems it works with here
Calendly
Bookings
Google Calendar
Availability
Google Sheets
Patient enquiry list
Gmail
Confirmations
Slack
Team alerts
Not limited to a list of integrations.
If a system has an API or an MCP server, your Loopwix agent can read it and act on it, inside permissions you approve. Your booking tool, CRM, order system, helpdesk or in-house software: connect as many as your business needs.
Named connectors
Shopify, Stripe, Calendly, Gmail, Slack and Google Sheets, ready to connect.
Any REST API
Point Loopwix at any HTTP API with its address and authentication, and approve each endpoint it may use.
Any MCP server
Connect a Model Context Protocol server by URL. Loopwix finds its tools, then tests and approves them like any other source.
Does your clinic run a practice-management or booking system? If it has an API or an MCP server, your receptionist can connect to it too.
How Loopwix compares
| Feature | Phone and email only | Basic website chatbot | Loopwix AI receptionist |
|---|---|---|---|
| Answers after hours | No | Pre-written answers only | Yes, from your own content |
| Connects to your systems | Not applicable | Often a short, fixed list | Any system: named connectors, any REST API, any MCP server |
| Books appointments | When staff are free | Usually sends a link | Books in the chat, after confirmation |
| Handles “I need a person” | Yes | Often a dead end | Hands over in the same chat |
| Medical questions | Staff answer | May guess | Always passed to staff |
| Setup | Not applicable | Build decision trees by hand | Learns from your website |
What you need to get started
Before you begin
- Your clinic website, or a document listing treatments, prices and policies
- A calendar or booking system (Calendly, Google Calendar, or any system with an API), or use Loopwix's built-in booking table
- The email address where your team should receive handoffs
- About 15 minutes of your time
Building for clients? See the agency program.
Frequently asked questions
Can an AI receptionist book appointments for my clinic?
Yes. Loopwix offers real free slots from your calendar or booking system, or its built-in booking table, and books them after the patient confirms. Patients can also reschedule or cancel once they've confirmed who they are.
Will it give patients medical advice?
No. The clinic template passes all questions about symptoms, diagnosis and treatment to your staff, and gives an urgent-care message when a patient describes an emergency.
How does it know our prices and services?
It reads your website and any documents you add, and answers only from them. Each answer can show its source.
Is patient information safe?
Appointment details are shown only after the patient confirms their identity with a code sent to their email, and each clinic's data stays in its own workspace.
What happens when a patient wants to talk to a person?
Loopwix creates a ticket, tells the patient when your team usually replies, and your staff reply in the same chat.
Can it answer in other languages?
Yes, it replies in the patient's language using your English content.
Does it work with my booking system?
Yes. Loopwix connects to Calendly and Google Calendar, and to any booking system that has an API or an MCP server. If you don't have one, use Loopwix's built-in booking table.
Can I try it before going live?
Yes. Test it privately as long as you like; nothing is public until you publish.
Keep exploring
- AI customer service for healthcareEverything Loopwix does for healthcare providers.
- Appointment booking chatbotHow an AI books the slot inside a chat, step by step.
- Salon booking chatbotAnswers your DMs, quotes your price list and books the right stylist.
- How Loopwix keeps data safeIdentity checks, permissions, approvals and an audit trail.
Early access
See your agent in 48 hours.
Tell us your website and business type. We build an agent on your own content and send you a private link to try it, before the beta opens at the end of October 2026.
Prefer to wait? Join the waitlist.