Terms of Service

These Terms of Service ("Terms") apply to your use of loopwix.com (the "Website") and, once available, the Loopwix service (the "Service"), provided by Loopwix ("we", "us"), a software company based in Colombo, Sri Lanka.

By using the Website or the Service you agree to these Terms. If you use the Service on behalf of a business, you confirm you can bind that business to these Terms.

The Service is in development. Early access and beta features are provided for evaluation and feedback. They may change, be interrupted or be withdrawn, and they may contain errors.

Joining the waitlist does not guarantee access, and early access does not oblige you to purchase the Service.

You are responsible for the accuracy of the information you provide, for keeping your credentials secure and for activity under your account. Tell us promptly if you suspect unauthorised use.

You agree not to use the Website or the Service to:

• break the law or infringe anyone's rights
• send unlawful, deceptive or harmful content to customers through an agent
• attempt to access data, systems or accounts you are not authorised to access
• interfere with or disrupt the Service, or probe it for vulnerabilities without our written permission
• use the Service to make decisions with legal or similarly significant effects on people without appropriate human oversight

You keep ownership of the content, knowledge and data you provide to the Service ("Your Content"). You give us a limited licence to host and process Your Content only to provide and improve the Service for you.

We do not use Your Content to train shared models. Where Your Content includes personal information about your customers, we act as a data processor on your behalf, as described in our Privacy Policy, and you are responsible for having a lawful basis and giving the notices your customers need.

The Service uses AI, and AI output can be inaccurate or incomplete. You decide what the agent may read and do through permissions, and you are responsible for reviewing its configuration and for the actions you allow it to take on your behalf.

The Service does not provide legal, medical, financial or other professional advice, and it is not a substitute for it.

Pricing will be announced before the Service is offered commercially. We will tell you the fees and billing terms before you are charged anything, and paid use will only start when you agree to them.

The Service can connect to third-party systems you choose, such as your commerce, booking or email tools. Those services are governed by their own terms, and we are not responsible for them. You are responsible for having the right to connect them.

We and our licensors own the Website, the Service and everything we provide, including software, designs and trademarks. These Terms do not transfer any of that to you. You may give us feedback, and we may use it without restriction or payment.

The Website and the Service, and especially early access features, are provided "as is" and "as available". To the extent the law allows, we disclaim all warranties, including fitness for a particular purpose, and we do not promise uninterrupted or error-free operation.

To the extent the law allows, we are not liable for indirect, incidental, special or consequential losses, or for loss of profits, revenue, data or goodwill, arising from your use of the Website or the Service.

To the extent the law allows, our total liability for any claim relating to the Website or the Service is limited to the amount you paid us for the Service in the twelve months before the claim, or, if you have paid nothing, a nominal amount. Nothing in these Terms limits liability that cannot be limited by law.

You can stop using the Service at any time. We may suspend or end access if you breach these Terms, if required by law, or to protect the Service or other users. Sections that by their nature should continue to apply, such as ownership, disclaimers and liability, survive termination.

We may update these Terms as the Service develops. We will post the revised version here and update the "Last updated" date, and for material changes we may also notify you by email or a notice on the Website. If you keep using the Service after a change takes effect, you accept the updated Terms.

These Terms are governed by the laws of Sri Lanka, and the courts of Colombo have jurisdiction over disputes, unless mandatory consumer or other laws where you live say otherwise.

Questions about these Terms: [email protected].